Marketplace FAQs

  • Updated on Apr 21, 2026
  • Published on May 1, 2025
  • 2 minute(s) read
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Product and Technical Related FAQs

Select from the following list of Product and Technical FAQs. Browse through these FAQs to find answers to commonly raised questions. If you're a new customer of one of the services below, we encourage you to read through the relevant articles.

Azure FAQs

Q: How to renew azure AD secret for your SaaSify Azure seller account?

  1. Sign into the Portal.azure.com

  2. Navigate to the Microsoft Entra service

  3. Select the application name under the App Registrations (make sure to select same App ID which is added in SaaSify seller account)

  4. Select Certificates & Secrets

  5. Create New client secret to renew it

Note down the new secret value immediately.

Go to your custom SaaSify portal and select seller account

  1. Edit

  2. Configuration

  3. Edit

  4. Add the new secret value & expiry date

  5. Validate

  6. Save.

Q: Why am I unable to see the Microsoft Partner (4990cffe-04e8-4e8b-808a-1175604b879f) API permission in Azure?

Error: Can't find "Microsoft Partner Center" (App ID: 4990cffe-04e8-4e8b-808a-1175604b879f) under "APIs my organization uses" while creating an app in Azure.

There are two possible reasons and solutions for this issue:

Case 1: The Azure tenant being used is not linked to the Partner Center. To ensure that the Azure tenant and the Partner Center tenant are the same. Follow the below steps:

  1. Go to portal.azure.com 

  2. Open Microsoft Entra ID and check the Tenant ID in the overview. 

  3. Login to Partner Center. 

  4. Go to Settings > Account settings > Tenant. 

  5. Check the Tenant ID under the Partner tab. 

If the Tenant IDs don’t match, switch to the correct tenant in Azure and create a new app and add API permissions.

Case 2: The Microsoft Partner API is not visible due to missing permissions. Grant access via PowerShell by follwing the below steps:

  1. Log in to Azure Portal.

  2. Go to Microsoft Entra ID.

  3. Launch Azure PowerShell.

  4. Run the following commands Individually and then look for the API permissions to locate Microsoft Partner in the list.

    Connect-AzAccount
    $Appid='4990cffe-04e8-4e8b-808a-1175604b879f'
    New-AzADServicePrincipal -ApplicationId $Appid

Q: How to Resolve issues while capturing consent?

It was observed that the consent capture experience could result in an error page as follows: <place the screenshot of the error page from SaaSify>

The possible reasons are:

  1. Consent experience doesn't request MFA - To resolve this issue, user should try to login to https://portal.azure.com and ensure that the login completes with MFA. Replace the URL in this page with the URL copied from SaaSify and proceed.

  2. If the issue still persists:
    1. Ensure that the Admin consent is granted for the API permissions in the Microsoft Entra Application.

    2. Open a browser and paste the url that looks like this:
            https://login.microsoftonline.com/{tenantID}/oauth2/v2.0/authorize?client_id={AppRegistrationClient…

    3. Complete the experience and repeat step #1.