Troubleshooting

This Troubleshooting Guide is intended to provide a clear guidance to our ISVs and SaaSify Support Team to identify the common issues that we can come across when integrating the Salesforce CRM with SaaSify and vice-versa.

First, we are going to see the issues experienced in Salesforce when establishing the connection with SaaSify. We have divided this into four sub-sections:   External Credentials Named Credentials Principal Access Tenant-L...

We are going to see the issues experienced in SaaSify when establishing the connection with Salesforce. Below are the three common issues that you might come across in SaaSify: OAuth and OpenID Connect Settings are disabled in Salesforce ...

Component Issue: Navigate to ‘SaaSify App’ and clicked on ‘New Private Offer’ and within 2 steps landed at the below error message which continued to loop (pop-ups) multiple times. Resolution : If we are using a Custom Theme re...