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Troubleshooting
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Troubleshooting
4 Articles
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Purpose
This Troubleshooting Guide is intended to provide a clear guidance to our ISVs and SaaSify Support Team to identify the common issues that we can come across when integrating the Salesforce CRM with SaaSify and vice-versa.
Updated on : 28 Feb 2024
Salesforce
First, we are going to see the issues experienced in Salesforce when establishing the connection with SaaSify. We have divided this into four sub-sections: External Credentials Named Credentials Principal Access Tenant-L...
Updated on : 28 Feb 2024
SaaSify
We are going to see the issues experienced in SaaSify when establishing the connection with Salesforce. Below are the three common issues that you might come across in SaaSify: OAuth and OpenID Connect Settings are disabled in Salesforce ...
Updated on : 28 Feb 2024
Component issue in Salesforce
Component Issue: Navigate to ‘SaaSify App’ and clicked on ‘New Private Offer’ and within 2 steps landed at the below error message which continued to loop (pop-ups) multiple times. Resolution : If we are using a Custom Theme re...
Updated on : 24 Jun 2024