---
title: "Insufficient Access on Cross Reference Entity in Salesforce"
slug: "insufficient-access-on-cross-reference-entity-in-salesforce"
updated: 2025-05-27T17:44:55Z
published: 2025-05-27T17:44:55Z
canonical: "docs.saasify.ai/insufficient-access-on-cross-reference-entity-in-salesforce"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.saasify.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Insufficient Access on Cross Reference Entity in Salesforce

### Insufficient Access

Error in ACE Co-sell sync to Salesforce: **INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY**

Below error occurs during creation: the opportunity specified in the PartnerCRMUniqueIdentifier indicates that the integration user does not have access to opportunity object in salesforce.

["source=SalesForce, message=CRM sync failed, CoSell request to CRM failed, error : Update failed.

First exception on row 0 with id aAkUW00002MHdhe0AD; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY

#### **Resolution :**

1. **SaaSify – Salesforce integration user must have ‘SaaSify Admin’ permission set assigned. Please follow the below steps to assign the Permission set to a User**

- Navigate to Setup (Gear icon) and select Setup from the drop-down
- Under Quick Find, search for Users and click on it
- Search for the user to whom you want to assign permission and click on the email of the user
- Search for Permission Set Assignments and click on Edit Assignments
- Under Available Permission Sets, search for the Permission Set (E.g. SaaSify Admin)
- Select "Add" to include it in the list of Enabled Permission Sets
- Click Save

1. **Integration user profile must have Read access to opportunity object in Salesforce**

- Navigate to Setup (Gear icon) and select Setup from the drop-down
- Under Quick Find, search for Profile and click on it
- Search for the Integration User profile to whom you want to assign permission and click on the profile.
- Under Apps, click on the Object settings
- Search for ‘Opportunities’
- Click on ‘Edit’
- Click on checkbox for ‘Read’ permission
- Click Save

1. **If you are unable to find Object Settings under profile. Please follow the steps below:**

- Enhanced Profile Editor: If you are still using the old Classic Profile Editor, try switching to the enhanced Profile Editor.
- Navigate to Setup (Gear icon) and select Setup from the drop-down
- Under Quick Find, search for User Management Settings and click on it
- Enable Enhanced Profile User Interface
- Refresh the browser and now search for object settings under profile